Help CenterAccount & BillingWhy an older device was signed out
Account & Billing

Why an older device was signed out

2 min read·Updated September 16, 2026

A newly registered device can revoke the oldest active device when the plan limit is exceeded.

Each plan has a maximum number of registered devices. When a new installation registers after that limit is reached, HorizonVPN can revoke the oldest active device registration so the new device can be added.

  1. 1Open Manage devices and review the current device count
  2. 2Remove installations you no longer use
  3. 3On a device you still use, sign in again after a slot is available
  4. 4If devices you do not recognize keep appearing, revoke them and change your password

The Help Center does not hardcode a device number because limits are plan-driven. Use the count and limit shown in your subscription and device pages.

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