Account & Billing
Why an older device was signed out
2 min read·Updated September 16, 2026
A newly registered device can revoke the oldest active device when the plan limit is exceeded.
Each plan has a maximum number of registered devices. When a new installation registers after that limit is reached, HorizonVPN can revoke the oldest active device registration so the new device can be added.
- 1Open Manage devices and review the current device count
- 2Remove installations you no longer use
- 3On a device you still use, sign in again after a slot is available
- 4If devices you do not recognize keep appearing, revoke them and change your password
The Help Center does not hardcode a device number because limits are plan-driven. Use the count and limit shown in your subscription and device pages.
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