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Getting Started

New to HorizonVPN? Start here.

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Account & Billing

Subscriptions, payments, and account settings.

8 articles →

Connection Issues

Troubleshoot VPN connection problems.

8 articles →

Platforms & Devices

Setup guides for every device.

6 articles →

Streaming & Unblocking

Access geo-restricted content worldwide.

5 articles →

Privacy & Security

Encryption, no-logs, and your data.

5 articles →

Speed & Performance

Get the fastest VPN speeds.

3 articles →

P2P & Torrenting

P2P privacy, kill switch, and safer file sharing.

5 articles →

How to download and install HorizonVPN

Use the official HorizonVPN download links for Windows, Android, iPhone, and iPad.

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Connecting to your first VPN server

Learn how to connect to a VPN server and verify your connection is active.

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What is Kill Switch and should I enable it?

Kill Switch blocks all internet traffic if the VPN drops, preventing accidental IP exposure.

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How to upgrade or change your subscription plan

Change billing length or review your current subscription from your HorizonVPN dashboard.

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How to request a refund — 30-day money-back guarantee

Request a refund within 30 days of your first purchase if HorizonVPN is not the right fit.

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VPN not connecting — complete troubleshooting guide

Step-by-step guide to diagnosing and fixing VPN connection failures.

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VPN keeps disconnecting — how to fix

Fix repeated VPN disconnections caused by network instability, power management, or protocol issues.

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Setup guide: Windows 10 & 11

Complete installation and setup guide for HorizonVPN on Windows 10 and 11.

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macOS app availability

Current public download options and support guidance for Mac users.

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