帮助中心连接问题在公共 Wi-Fi 上无法连接（认证页面问题）
连接问题

在公共 Wi-Fi 上无法连接（认证页面问题）

3 分钟 阅读·更新于 May 18, 2026

如何在酒店、机场和咖啡馆的 Wi-Fi 网络上使用 HorizonVPN。

Public WiFi networks often require you to accept terms via a captive portal before granting internet access. The VPN can't connect until you've passed through this portal.

  1. 1Connect to the public WiFi without the VPN active
  2. 2Open a browser — you should be redirected to the captive portal page
  3. 3Accept the terms or log in with your credentials
  4. 4Verify you have internet access by visiting any website
  5. 5Now connect HorizonVPN — it should work normally

Still blocked after completing the portal?

  • Switch Protocol to Stealth to disguise VPN traffic
  • Try TCP for restrictive or unstable networks
  • Try HTTP, HTTP Max, or TLS on heavily filtered networks

Enable HorizonVPN immediately after completing the captive portal login — public WiFi is a prime target for eavesdropping attacks.

public wifihotelairportcaptive portalhotspot

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